Privacy Policy

Data Collection and Scope

We collect personal information necessary to provide our services and meet regulatory requirements. This includes identity details (full name, date of birth), contact info (email, address), technical data (IP address, device info), and transaction history.

Legal Grounds for Processing

We process data based on several legal frameworks, including the fulfillment of our contract with you, compliance with legal obligations, our legitimate business interests, or where you have provided explicit consent.

Utilization of Information

Your data is used to verify your identity (ensuring you are 18+), manage your account, process payments, prevent fraud, and provide customer support. We may also use anonymized data for internal research and platform optimization.

Data Retention and Storage

Personal information is retained only for the duration necessary to fulfill the purposes outlined in this policy or as required by Canadian legal and financial record-keeping standards.

Data Sharing and Transfers

We may share data with service providers who assist in our operations, such as payment processors or security auditors. Your data may be transferred to and stored in locations outside of Canada, where we ensure appropriate safety measures are in place.

Security Protocols

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or alteration. While we strive for maximum security, no method of transmission over the internet is entirely infallible.

Your Privacy Rights

Under Canadian privacy principles, you may request access to your data, corrections of inaccuracies, or deletion of your information under certain conditions. To exercise these rights, please contact our support team.

Contact for Privacy Matters

For any questions regarding your data, please email: [email protected].